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PRIVACY POLICY

What type of information do you collect?


Mike Burgess (T/A Sound with Mike) receives, collects and stores any information you enter on this website or you provide in any other way. In addition, Internet protocol (IP) addresses are collected as you browse the website and software tools are employed to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Certain personally identifiable information (including name, email, password, communications) and where applicable, payment details (including debit and credit card information), comments and feedback may also be collected.

How do you collect information?

Enquiries generated through this website (including the booking of all 'Coffee' appointments) are collected and stored and the associated data is processed for the purpose of marketing current and future services. Any personal data that is collected and stored will only be used for the specific reasons stated and will not be shared with any third parties.

Why do you collect such personal information?

Such information is collected for the following purposes:

  1. To provide and operate the Services;

  2. To provide Service Users with ongoing customer assistance and technical support where required;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do you store, use, share and disclose your site visitors' personal information?

Sound with Mike is hosted on the Wix.com platform. Wix.com provides an online platform that allows the promotion and sale of services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix data is stored on secure servers behind a firewall. 

Where applicable, all direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

You may be contacted in order to be notified about 'Coffee' bookings, or in regard to any services you have purchased or wish to purchase, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company or services, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or telephone (including but not limited to text message or via WhatsApp).

How do you use cookies and other tracking tools?

This website tracks personal information through the use of cookies using software that Wix.com provides and with additional support from Google Analytics to ensure the best experience of this website can be facilitated for visitors. You may opt out of all tracking/cookies by de-selecting all options on the homepage via the cookie banner at any time during your visit.   

How can your site visitors withdraw their consent?

 

If you do not want your data to be processed any further on this website, please contact us via office(at)soundwithmike(dot)com.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us via office(at)soundwithmike(dot)com

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